24 Hour Emergency Care: 630.420.0013

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Office Hours

Mon & Fri 9 AM-6 PM
Tues & Thurs 7 AM-8 PM
Wed & Sat 9 AM-3 PM

Address

507 S. Main Street Naperville, IL 60540

Contact Us

630.420.0013

FAQs

Choosing a dentist for yourself and your family is an important decision. Not only do you need to feel comfortable with the provider you choose, you also need to be sure that their office philosophy aligns with your goals.

 

Please explore some of the questions we are most frequently asked during initial meetings with new or newer patients. Is your specific question not answered here? No worries! Please give us a call at 630.420.0013 so we can discuss it with you.

JA Haselhorst Naperville dentist team standing behind a sign that says Smile.

We completely understand that visiting the dentist can be overwhelming and scary. As a result, sometimes people don't visit the dentist as frequently as is recommended because they are afraid to receive bad news. Our goal is to meet each patient where they are and support them through their oral wellness journey. We provide recommendations and education so our patients feel informed and empowered to make the best decisions for themselves.

Insurance can be complicated, and we are here to walk through it with you. Bonnie, our Accounts & Scheduling Manager, will review your insurance plan with you so you are fully aware of your benefits and likely out-of-pocket expenses before your appointment.

Absolutely! Our parking lot is flat and easily accessed, and we recently installed a ramp into the waiting room door to make it easier for patients of all mobility levels to navigate it. We are happy to work with your level of comfort during your appointment and can either assist in your transfer to the dental exam chair or accommodate you remaining in your wheelchair.

We are absolutely a family dental office. Many of our patients schedule back-to-back appointments for members of their family to fit their schedules. What's more, as your children get older, they do not need to transition to a new dentist - we are with them from childhood into adulthood.

We will use mild sedation such as nitrous oxide (or laughing gas) for a patient's comfort during a procedure. If a procedure is more complicated and requires general sedation, we will refer you to a network of trusted partners, as we do not utilize general sedation in our office.